Frequently Asked Questions
Everything you need to know about your Diamond Art Club experience.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality velvet tarpaulin canvas, color-coded resin diamonds, a diamond applicator tool, a wax pad, a craft tray, and easy-to-follow instructions.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the unopened kit in its original packaging for a full refund.
What if I run out of diamonds or lose some?
We provide 'Accidental Loss Protection.' If you run out of a specific color or spill your diamonds, simply contact our support team and we will send you the replacement drills free of charge.
Are the canvases poured glue or double-sided tape?
Diamond Art Club uses a proprietary poured glue adhesive formula, ensuring that your diamonds stay securely in place and the canvas remains easy to work with without any air bubbles.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.